Letting Your Property

 

Choosing Spotlight to take care of your rental means you can sit back and relax knowing that we have your best interests at heart. You, and your property, are our number one priority.

 

We carefully match tenants with homes to ensure that the right person moves in not just any person!

 

Did you know that a happy tenant means a long term tenant? Over 90% of our tenants want to stay longer and some even choose not to rent through any other agency! Landlords, if you are looking to minimise vacant periods this will be music to your ears!

 

Our tenant referencing process is extensive and upholds the highest standards, ensuring that all our tenants are verified with supporting documentary evidence.

 

We understand that it can be a daunting task to keep up with the ever changing landlord legislation, don’t panic! That’s what we’re here to help you with.

 

As such we made the decision to keep ourselves accountable and are proud to be members of ARLA Propertymark, the UK’s foremost professional, and regulatory, body for letting agents and the biggest, most influential body in the sector!

 

With their help we make sure you remain protected and fully legal.

 

Your property is in safe hands with our team of experienced lettings specialists who are ARLA Propertymark qualified or training to become members themselves.

 

If you opt for one of our managed services, we will conduct inspections of your property every four to six months to ensure that all necessary maintenance is carried out promptly. We also know that some landlords have had bad experiences before with other agents by either instructing works without consent or adding a little extra on for themselves to your invoices.

 

Rest assured we ensure that all routine maintenance is quoted and approved before execution, there is no ‘uplift’ on what you are charged.

 

We have in house property management so instructing us as your agent means that you have dedicated human beings to look after you and your investment. No call centres here thank you!

 

We hire respected, and qualified, local tradespeople to support other small and family run businesses within our community. We treat them as extended members of our team, this means that in most cases they will put our clients homes first over others. Great in those emergency situations!

 

We also have a 24/7, 365 day a year way for your tenants to report any issues to us. If it’s an emergency we do ask them to call 999 first, we’re great at lettings although not so hot at putting out fires!

 

In a non-emergency tenants can also let us know online, via our website, of any issues as and when they happen.